College of Medicine Education and Information Technology

Available Monday through Friday 7:30 am – 5:30 pm via the following channels:

• Telephone support: (509) 368-6848
• Email support: medicine.it@wsu.edu
• In person by appointment only, please call (509) 368-6848
• Slack support: wsu-medicine.slack.com #it-help channel

Student guides

• Student Guide to Remote Learning
• Student Tech Guide

Faculty guides

• Remote Teaching Guide for Faculty
• Faculty Tech Guide
• Faculty Tech Guide: Teaching

Additional resources for remote work

• Quick Tips: Problems Connecting to Zoom?
• Quick Tips: Inviting Guests to Zoom (non-WSU)
• Remote Work Readiness Checklist
• Guide to Using Zoom
• How to Update Zoom
• Zoom Best Practices
• Technology Solutions for Working Remotely
• Key Applications for Remote Work using Windows
• Key Applications for Remote Work using Mac OS
• ESFCOM IT Help Page